Monday, 16 April 2018

Closing Ceremony Focus

Closing Ceremony Focus



Image: 7 News

You know you have stuffed up on an event when the national broadcast of the event tells you at the end of the event how bad you did.

No doubt Channel 7 Executives knew that they were going to cop some abuse for many of the issues of the closing ceremony so they allowed their commentators to explain how it wasn't Channel 7's fault and then really tell the organisers how wrong they got it.

See the footage by clicking this link or the image above for Johanna Griggs and Basil Zempalas explaining how disappointed they were.

While Johanna and Basil listed many issues that the organisers got wrong, there was one main thing. The big issue was the focus of the Closing Ceremony.

After days of events and competitions it felt like the closing ceremony was used to make a political statement when it should have been a celebration for the athletes. A celebration of so much hard work in getting to these games, let alone securing any medals.

Event Professionals know that successful events are not about the corporations that run them, they are all about the delegate.

They are about the people who have turned up to connect with others, compete with others, celebrate with others. When you take the focus off the delegates, they have no reason to stay and as we saw at the closing ceremony, an event without an audience has no soul.

It may be as simple as a dinner party, a birthday party or an event for your work group. The principle still applies.


Dear-Reader for your next event, granted it may not be the size of the Commonwealth Games, where will your focus be? 


PS The latest Get More Success Show is out.

In this episode we chat with James Harding, the man behind Hard Cuddles on what life has been like on the wrong side of the tracks and then moving back to the right side of the tracks. As well as talking about how he works with senior executives and middle managers to get in touch with their authenticity for a more successful life. Click here to listen now. 





Warwick Merry - The Get More Guy, is your high energy, results focused, action oriented, no holds barred tour de force Master MC, keynote speaker and Exhibiting Specialist. He ensures your attendees Get More from your event. His MC work is like insurance for your event. It guarantees things will run smoothly and on time. As a speaker, he is like a dose of sparkling mineral water – a bubbling, burst of healthy, sustainable energy for your attendees.  If you need a burst of inspiration, cogitation and celebration at your next event you MUST book The Get More Guy, Warwick Merry.

© Get More Pty Ltd
+61 408 592 158 getmore@warwickmerry.com

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Monday, 9 April 2018

Time is Money?

Time is Money?



It is commonly said that Time is Money.

Well this month, I get to be $50!

I have strong memories of looking at statues of explorers like Burke and Wills and calculating that they died when they were 40 and 27 respectively. At the time I remember thinking, "wow, they weren't that old." Now I am definitely thinking they were very young!

Time changes things.

It is not just the passing of time that changes things, it is what you do with that time.

Even though I am turning 50 this month, I really don't think I have started to mature yet. In talking with 70 year olds, they still feel 18 on the inside.

Time is money, and while it is good to save money, that is not what money is for. Money is to invest, to spend and to share.

The same is to be said for time.

Time is to be invested in acquiring new skills. It is to be spent doing fun, foolish or even worthwhile things. It is to be shared with those who need it, who you love or simply who you want to.

My personal mantra is Happy Healthy Hundred, so this means that this month I am half way.

I am ready to spend more time with people I love and doing things that I love.

Dear-Reader, if your time is money, how are you spending it? How are you investing it and how are you sharing it?  



Image: Shutterstock

Warwick In Action

Warwick Merry - The Get More Guy, is your high energy, results focused, action oriented, no holds barred tour de force Master MC, keynote speaker and Exhibiting Specialist. He ensures your attendees Get More from your event. His MC work is like insurance for your event. It guarantees things will run smoothly and on time. As a speaker, he is like a dose of sparkling mineral water – a bubbling, burst of healthy, sustainable energy for your attendees.  If you need a burst of inspiration, cogitation and celebration at your next event you MUST book The Get More Guy, Warwick Merry.

© Get More Pty Ltd
+61 408 592 158 getmore@warwickmerry.com

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Get More, 38 Winmalee Drive, Glen Waverley, VIC 3150

Tuesday, 3 April 2018

Who's a Good Boy?

Who's A Good Boy?



I spent a bit of time over Easter installing some new redgum sleepers and creating a new garden bed in the front garden. (The plan is for a rosemary hedge so we have a little more privacy AND tasty goodness for when we cook lamb.)

Can I tell you how much physical work was involved? Plus, those sleepers are 3 metres long and very heavy to throw around, level out, concrete in and all the other fun stuff!
Here are a few more pics.



You know what I like the most about this kind of project? It is having my gorgeous wife admire the work done and show her appreciation.

Basically, I am a big fluffy puppy wanting her to tell me what a good boy I am and what a good job I have done! 

It is funny how one of the key things in the work place that gives great joy and reward to a person is Acknowledgement and Words of Praise, yet they are both incredibly rare.

I have heard managers say, "I don't need to tell them they do a good job, they get paid. That is enough. It is my responsibility to tell them when they have done a bad job, that's when I give them feedback."

Culturally when we give some one a compliment, they struggle to accept it. Responses like "Don't mention it", "No worries", "it's all good", "This old thing", "I bought it at the op shop", "it was nothing" are part of our every day vernacular.

Can I ask you to mention it?
Can I ask you to pay attention and praise those around you for doing what they would do anyway?
Can I ask you to acknowledge the effort of others?

Most people have a hidden sign saying, "Have I done a good job?"

It costs nothing but a small amount of time to give a compliment and acknowledge others and the payback is massive.

Your team will feel closer, feel prouder and pay more attention to team goals.

So Dear-Reader, in your life, who's been a good boy or a good girl?    

PS The Latest episode of The Get More Success show is out.
In this episode, we talk to the Ring Master, Avak Bedikian about what it takes to run multiple successful businesses all while raising a family with two kids, one of whom is autistic.
Click on the image below or the link above to hear it.



Warwick Merry - The Get More Guy, is your high energy, results focused, action oriented, no holds barred tour de force Master MC, keynote speaker and Exhibiting Specialist. He ensures your attendees Get More from your event. His MC work is like insurance for your event. It guarantees things will run smoothly and on time. As a speaker, he is like a dose of sparkling mineral water – a bubbling, burst of healthy, sustainable energy for your attendees.  If you need a burst of inspiration, cogitation and celebration at your next event you MUST book The Get More Guy, Warwick Merry.

© Get More Pty Ltd
+61 408 592 158 getmore@warwickmerry.com

Link with me on Linked In 

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Get More, 38 Winmalee Drive, Glen Waverley, VIC 3150

Monday, 26 March 2018

A Message to Cricket Australia

A Message to Cricket Australia


Image: Shutterstock.com

For those of you that know me, you will know that sport has no place in my life.

But even for someone who is not interested in sport, you cannot hide from that fact that Australia recently got caught cheating in a test cricket match. As someone who is not interested, informed or in the slightest way effected by this, I feel that it puts me in the ideal place to give a message to Cricket Australia.

Dear Cricket Australia, YOU IDIOTS!

While this is quite clearly the fault of the individual who cheated, the captain who let him and the coaches who allowed this to happen, it has to be asked, what kind of culture do you have that allows this idea to be entertained, let alone acted upon?

The sport itself is synonymous with fair and professional behaviour. If something is off kilter, it is commonly said, "Well that's just not cricket." We aren't talking about underarm bowling or aiming the ball at the body of the player, we are talking about sanding the cricket ball down in front of at least 10 TV cameras. How stupid do you have to be to do this in front of that many cameras and use fluro yellow paper to do it?

Is the pressure to win that great? Is your need for money that huge? Are your ratings dropping that much?

How long do you think it will take to recover from this? Our New Zealand friends STILL talk about bowling underarm.

I suspect someone will end up as a scape goat, the media will over analyse what happened to them growing up, it will be declared a one off, aberrant occurrence and it will get swept under the carpet.

OK

But you have to ask yourself, as an organisation, what signals have we sent that would in any shape, manner or form indicate that this would be ok? What can Cricket Australia do to ensure this doesn't happen again?

If I was a sponsor of Cricket Australia or any of the independent players, I would seriously be considering my investments at this time. (Can I humbly suggest you consider investing in the arts?)

And you, Dear-Reader, what about how you and your business operate? What is your culture like? No-one is perfect but it is important to remember that we reap what we sow.  




Warwick In Action

Warwick Merry - The Get More Guy, is your high energy, results focused, action oriented, no holds barred tour de force Master MC, keynote speaker and Exhibiting Specialist. He ensures your attendees Get More from your event. His MC work is like insurance for your event. It guarantees things will run smoothly and on time. As a speaker, he is like a dose of sparkling mineral water – a bubbling, burst of healthy, sustainable energy for your attendees.  If you need a burst of inspiration, cogitation and celebration at your next event you MUST book The Get More Guy, Warwick Merry.

© Get More Pty Ltd
+61 408 592 158 getmore@warwickmerry.com

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Get More, 38 Winmalee Drive, Glen Waverley, VIC 3150

Tuesday, 20 March 2018

100 Beatings

100 Beatings



Could you handle 100 Beatings?

My personal trainer, who is also the Sensei and owner of Dynamic Martial Arts, decided he was up for a challenge, and it was for 100 Beatings.

Technically, this is the 100-Man Kumite and only 28 people in the world have ever done this. At a high level, this challenge is fighting 100 two minute fights with a 30 second break in between.

You can tell from the image that he is not really smiling, it is just a grimace of pain to hold himself up. Notice how his crisp white outfit is almost translucent from his sweat and filthy from being hit so much. Imagine what his body is like!

Throughout his long preparation, we have been talking about the kind of challenges he would be facing. He knew that the mental challenge would be harder than the physical (although he knew the it was going to hurt ... a lot!)

Speaking with him today, two days after the fight, he said that he was expecting to have had enough at about round 50. To his surprise, that feeling of "I have had enough" came at about round 20.

He was hoping that some of his opponents may have given him a little pity at some stage but that never happened. He said that they came out fighting and they did not stop. In return, his opponents said that he gave as good as he got.

When his daughter jumped on his lap this morning, he screamed out in pain. He hobbles rather than walks and he knows it will be another day or so before he returns to some degree of "normal".

But as many sports coaches have screamed over the years, the pain is momentary while the results last a life time.

Sometimes our challenges seem never ending.
We are tempted to give up and turn away.
The pain seems intense and never ending.
At every curve, someone seems to be taking another swipe at us.

So you have to ask yourself, how badly do you want it?

The results you are after, how badly will you work for it?

How much pain (both physical and emotional) will you simply just "take" as your strive for your goal?

While he is not yet ready to fully enjoy it, I have no doubt that for the rest of his life, Chris will have the great satisfaction that he faced 100 beatings and succeeded.

No one can ever take that from him.

What can no-one ever take from you Dear-Reader?


PS To hear more about Chris and how he runs his Dynamic Martial Arts business, check out the most recent episode of the Get More Success show. Simply click this link or the image below.

Warwick Merry - The Get More Guy, is your high energy, results focused, action oriented, no holds barred tour de force Master MC, keynote speaker and Exhibiting Specialist. He ensures your attendees Get More from your event. His MC work is like insurance for your event. It guarantees things will run smoothly and on time. As a speaker, he is like a dose of sparkling mineral water – a bubbling, burst of healthy, sustainable energy for your attendees.  If you need a burst of inspiration, cogitation and celebration at your next event you MUST book The Get More Guy, Warwick Merry.

© Get More Pty Ltd
+61 408 592 158 getmore@warwickmerry.com

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Get More, 38 Winmalee Drive, Glen Waverley, VIC 3150

Monday, 5 March 2018

Your Systems Suck

Your Systems Suck


Image: Shutterstock

I love systems in business. I am a huge fan of Michael Gerber's system implementation ideas that he proposed in his book, The E-Myth revisited. The short summary of which is, "Systems run the business and People run the systems."

But your systems suck! They suck if they are focussed on the wrong thing.

Let me tell you about the new cafe in our area.

After spending a colossal amount of money on shopfitting, the cafe at the bottom of the shopping centre near me has finally opened for business. Always one to support a new local, my gorgeous wife and I went there for lunch.

A mature woman who looked like the owner seated us, was very friendly and put us in a booth near the back, overriding the reserved sign. We guessed she was the owner as she joked about how it wasn't reserved if she was seating us there.

She took our drinks order and left us with the menu. All pretty good and what any typical customer would expect so far.

A different waiter came up after a few minutes and asked did we want to order drinks. We had ordered but he didn't know that, and it is not unusual for this to happen. So far all good.

Then we asked to order our meals. His response was, "I can't take your order. I will get someone to take your food order."

OK - that was a little weird. Maybe he was new, didn't know how to order food yet or something else. Certainly the food order person would be right over.

A couple of minutes later a waitress brought over our drinks. Yay! We had a little joke with her and then said, can we order some food. Guess what she said .... "I can't take your order. I will get someone to take your food order."

You have got to be kidding me! Ah well. Maybe she is new too. The cafe hasn't been open long.

After a couple of minutes a third waitress (fourth if you count the boss who seated us) came over and asked, "are you ready to order?"

We ordered, ate, did the crossword and had an amazing conversation that you would surely be jealous of if you saw a picture of it on Facebook or Instagram!! (Ok, it was just your typical couple chat in a cafe)

As we left, the person who I paid, who looked like the other co-owner as he wasn't wearing a uniform like the others and was a mature man, asked, "How was everything?"

I couldn't let the opportunity pass. I told him it was a little weird that when we ordered, two staff members were unable to take our food order. Were they new or something?

Here is what he said, "No it's not weird. Maybe they are new but we don't want the kitchen to get slammed, specially when it gets busy. If it gets too busy wait staff can make mistakes so only two people on the floor can take food orders. It's not weird."

So their systems exist for them and not for their customers. The fact that their customer (me) is saying that it is weird because I didn't know what is going on meant nothing. This is all about making their kitchen process smoother.

The fact that he didn't really care what I thought or said was also a bit strange. If you don't care then don't ask.

Your systems suck. They are not about making the customer experience better they are about trying to control the flow in the kitchen at the expense of the customer experience.

If your kitchen is getting slammed then look at your ordering or kitchen process. Surely it can't be that hard?

What it means for us is that we have lost all interest in returning to that cafe. We had noticed the private table out the back and I had made comments on how it may be good for a family function or for a small client get together.

Not now because their systems suck.

What about you Dear-Reader? Have you designed processes to make your life better or easier at the expense of your customer?

Quite simply, do your systems suck?


PS The latest issue of the Get More Success Show is out.
This episode is all about how to Punch and Kick your way to Success with Chris Malloy from Dynamic Martial Arts.
Click on the image below to have a listen.


Warwick Merry - The Get More Guy, is your high energy, results focused, action oriented, no holds barred tour de force Master MC, keynote speaker and Exhibiting Specialist. He ensures your attendees Get More from your event. His MC work is like insurance for your event. It guarantees things will run smoothly and on time. As a speaker, he is like a dose of sparkling mineral water – a bubbling, burst of healthy, sustainable energy for your attendees.  If you need a burst of inspiration, cogitation and celebration at your next event you MUST book The Get More Guy, Warwick Merry.

© Get More Pty Ltd
+61 408 592 158 getmore@warwickmerry.com

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Get More, 38 Winmalee Drive, Glen Waverley, VIC 3150

Monday, 26 February 2018

Five Minutes vs 40 Years

Five Minutes vs 40 Years



I was fortunate enough to host the Opening Ceremony of the Global Speakers Summit in Auckland, New Zealand recently.

As a fun MC kickoff, I performed what I refer to as my Impro Slam Poetry. That is where I ask the audience a question (in this case, What do you want to get from the conference?) and then get about 10 words or statements from them.

Then, off the top of my head, I create a piece of poetry that I make fun, entertaining and relevant to the event. It's got a lot of energy, I love to do it and the audience are always amazed at how it is done.

Afterward I am always asked, "do you have part of it pre-written?" And the answer is "NO." It is not a trick, it is a skill. Each time I do it, a poem is made up fresh using the words provided.

It's not five minutes of trickery, it is 40 years of skill.

It's the same with what you do. You can probably create or tweak a spreadsheet without thinking about it, or whip up a powerpoint slide deck without thinking about it. Maybe ride a unicycle or stitch up a dress or even speak a foreign language. These skills are something you build over time but look impressive when you only see the end result.

So Dear-Reader what are your skills? What can you do that other people think is amazing but you know it is years of practice that builds the skill?

More importantly, what is it you WANT to be able to do? That is what you need to start working on today so that in 10 years it looks like magic!



Warwick In Action

Warwick Merry - The Get More Guy, is your high energy, results focused, action oriented, no holds barred tour de force Master MC, keynote speaker and Exhibiting Specialist. He ensures your attendees Get More from your event. His MC work is like insurance for your event. It guarantees things will run smoothly and on time. As a speaker, he is like a dose of sparkling mineral water – a bubbling, burst of healthy, sustainable energy for your attendees.  If you need a burst of inspiration, cogitation and celebration at your next event you MUST book The Get More Guy, Warwick Merry.

© Get More Pty Ltd
+61 408 592 158 getmore@warwickmerry.com

Link with me on Linked In 

Check the Website

Like me on Facebook

Watch Get More TV

  


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Get More, 38 Winmalee Drive, Glen Waverley, VIC 3150
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