Monday, 27 April 2015

Got Any Barriers?

Got Any Barriers?



My gorgeous wife and I took some friends out to dinner on Saturday night to celebrate a big success they had. It was one of the nicer places in the area and priced to match - it was a great choice for a celebration.

One of the first impressions all four of us had was that it seemed that every member of the waiting staff had a nose ring, additional piercings and tattoos.

Now there are some great reasons why wait staff should be able to have body art and I am the first to admit it did not prevent them from giving good service. The important question is, are they a barrier for your customers.

Maybe a grungy cafe would be no big deal, but for a high end establishment it seemed out of place.

There are two key elements to consider here:
1) I could just be a grumpy old fart who is incredibly judgemental and old fashioned (that is entirely possible)
2) What simple barriers can you remove in your workplace or life to help make things flow more effortlessly?



Warwick In Action

Warwick Merry - The Get More Guy, is your high energy, results focused, action oriented, no holds barred tour de force Master MC, keynote speaker and Exhibiting Specialist. He ensures your attendees Get More from your event. His MC work is like insurance for your event. It guarantees things will run smoothly and on time. As a speaker, he is like a dose of sparkling mineral water – a bubbling, burst of healthy, sustainable energy for your attendees.  If you need a burst of inspiration, cogitation and celebration at your next event you MUST book The Get More Guy, Warwick Merry.

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+61 408 592 158 getmore@warwickmerry.com

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Get More and Exhibiting and Sponsorship Institute, 38 Winmalee Drive, Glen Waverley Vic Australia , 3150

Monday, 20 April 2015

Birthday Presents

Birthday Presents

It's happened again!

Another year has passed and I had another birthday on the weekend. It's my 47th and every year just gets better.

I received a stack of birthday messages including birthday bacon. The birthday bacon below is from my lovely friends The Kemps.

Even though it is my birthday, I want to give YOU the presents. So for this week if you order my Get More Inspiration book, I will give you, in addition to the existing bonuses at www.GetMoreInspiration.com, a copy of the How to Bring Home the Bacon recording from the recent Taking Care of Business show.

Head over to the Get More Inspiration website to order the book package and I will give you this recording worth $39 at no extra charge.

Until next time, it's Happy Birthday to me and keep on having fun.


 

Warwick Merry - The Get More Guy, is your high energy, results focused, action oriented, no holds barred tour de force Master MC, keynote speaker and Exhibiting Specialist. He ensures your attendees Get More from your event. His MC work is like insurance for your event. It guarantees things will run smoothly and on time. As a speaker, he is like a dose of sparkling mineral water – a bubbling, burst of healthy, sustainable energy for your attendees.  If you need a burst of inspiration, cogitation and celebration at your next event you MUST book The Get More Guy, Warwick Merry.

© Get More Pty Ltd
+61 408 592 158 getmore@warwickmerry.com

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Get More and Exhibiting and Sponsorship Institute, 38 Winmalee Drive, Glen Waverley Vic Australia , 3150

Monday, 13 April 2015

What Are You Planning For?

What Are You Planning For?



Much to their disgust, kids all over Australia are heading back to school today. You can almost hear the collective sigh of relief from parents everywhere!

It is interesting how much planning people do for their holidays that they DON'T do for the rest of their lives.

As the holidays approach, the planning starts for trips, adventures, play dates and even "just keep them busy" activities. Now that it is over many people revert to "let's just see what happens".

Success starts with a plan. 

Whether you are planning financial success, lifestyle success or corporate success, success starts with a plan. Once you know what you want, then you need to create a plan of action, which is closely followed by taking that action.

So what are you planning for?
What is it that you want to achieve?
What is it you want your family to achieve?

It takes effort, it takes discipline, it even takes compromise but the results are worth it.

So Dear-Reader, what are you planning?



Warwick In Action

Warwick Merry - The Get More Guy, is your high energy, results focused, action oriented, no holds barred tour de force Master MC, keynote speaker and Exhibiting Specialist. He ensures your attendees Get More from your event. His MC work is like insurance for your event. It guarantees things will run smoothly and on time. As a speaker, he is like a dose of sparkling mineral water – a bubbling, burst of healthy, sustainable energy for your attendees.  If you need a burst of inspiration, cogitation and celebration at your next event you MUST book The Get More Guy, Warwick Merry.

© Get More Pty Ltd
+61 408 592 158 getmore@warwickmerry.com

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Get More and Exhibiting and Sponsorship Institute, 38 Winmalee Drive, Glen Waverley Vic Australia , 3150

Tuesday, 7 April 2015

Bringing Home the Bacon

Bringing Home the Bacon

Image: SauceOnPurpose.com

This Friday, I am delighted to be filling in for Jacki Mitchell on her award winning show Taking Care of Business.

When I asked my social media contacts what did they want me to talk about, there was a resounding reply of "BACON".

As many people know, I am a huge fan of bacon (new research shows it keeps you young too!) but I thought that listeners may be more interested in Bringing Home the Bacon.

It is one thing to talk about sales, marketing, strategy, productivity, business plans and so on. What counts is actually earning money.

Don't get me wrong, I am a firm believer that SUCCESS is measured by far more than just money, but as the late great Kevin Merry (my dad) used to say to me, "it's not a sin to be poor, just damn inconvenient".

How good are you at Bringing Home the Bacon?
Do you bring home enough bacon?
What are you doing to provide better value to your employer and customers?

There are always ways to acquire more and better bacon if you need it. What are you doing about your bacon supply?

PS My apologies to any vegetarians for this image and bacon concept
PPS Join me on Friday 10th April on RPPFM (you can stream it) at 11am to hear about one of my favourite businesses The Farmers Larder (they make real bacon) as well as tips on how to turn Linked In contacts in to high quality bacon.



Warwick In Action

Warwick Merry - The Get More Guy, is your high energy, results focused, action oriented, no holds barred tour de force Master MC, keynote speaker and Exhibiting Specialist. He ensures your attendees Get More from your event. His MC work is like insurance for your event. It guarantees things will run smoothly and on time. As a speaker, he is like a dose of sparkling mineral water – a bubbling, burst of healthy, sustainable energy for your attendees.  If you need a burst of inspiration, cogitation and celebration at your next event you MUST book The Get More Guy, Warwick Merry.

© Get More Pty Ltd
+61 408 592 158 getmore@warwickmerry.com

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Get More and Exhibiting and Sponsorship Institute, 38 Winmalee Drive, Glen Waverley Vic Australia , 3150

Tuesday, 31 March 2015

A Celebration

A Celebration

Wow! What a big weekend.

I was part host, part facilitator and part attendee at the National Speakers Association of Australia annual convention in Canberra.

The most important part of the weekend for me was when I received my Certified Speaking Professional accreditation (as pictured below)



Now Dear-Reader, you may recall late last year when I was advised I had received it, but this presentation made it real.

A big thank you to you for being part of my speaking journey and your support in getting me to this stage. Because of this designation and a few other factors, I have been asked to speak in Singapore and Washington DC later this year. I could not have done this without you.

This global certification makes me one of 75 people in Australia and one of about 650 worldwide.

I look forward to continuing sharing observations with you, hosting your events and speaking at your conferences.

Now it's time to celebrate.

Thanks again Dear-Reader!




Warwick In Action

Warwick Merry - The Get More Guy, is your high energy, results focused, action oriented, no holds barred tour de force Master MC, keynote speaker and Exhibiting Specialist. He ensures your attendees Get More from your event. His MC work is like insurance for your event. It guarantees things will run smoothly and on time. As a speaker, he is like a dose of sparkling mineral water – a bubbling, burst of healthy, sustainable energy for your attendees.  If you need a burst of inspiration, cogitation and celebration at your next event you MUST book The Get More Guy, Warwick Merry.

© Get More Pty Ltd
+61 408 592 158 getmore@warwickmerry.com

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Get More and Exhibiting and Sponsorship Institute, 38 Winmalee Drive, Glen Waverley Vic Australia , 3150

Monday, 23 March 2015

To Serve or Delight?

To Serve or Delight?


I have had many a discussion with my mentor group on whether we should aim for Customer Service or Customer Delight. Million Dollar Relationships expert Danielle Storey defines Customer Delight as "Providing the customer service experience that was expected, plus a little bit extra."

Friends and I were delighted on the weekend. We stayed at a great little B&B as part of our B&B Crew weekends (we all kick in $50 a month and head somewhere different every couple of months). This time it was off to Ocean Grove and we found a colourful and funky looking place with four bedrooms called Fairmont. 

Now we have stayed at a few B&Bs over time but it was the little bit extras that made a big difference. An early check in, a late check out, chocolates for us, doggy treats for the dogs, quality linen, all the little supplies like slat, pepper, coffee, tea, herbal teas, quality appliances, quality bathroom products, quality toilet paper, ... I could go on.

All of these little things that would not have cost a significant amount of money, time or effort, all added up to not just Customer Service but Customer Delight.

Dear-Reader how do you delight your customers?




Warwick In Action

Warwick Merry - The Get More Guy, is your high energy, results focused, action oriented, no holds barred tour de force Master MC, keynote speaker and Exhibiting Specialist. He ensures your attendees Get More from your event. His MC work is like insurance for your event. It guarantees things will run smoothly and on time. As a speaker, he is like a dose of sparkling mineral water – a bubbling, burst of healthy, sustainable energy for your attendees.  If you need a burst of inspiration, cogitation and celebration at your next event you MUST book The Get More Guy, Warwick Merry.

© Get More Pty Ltd
+61 408 592 158 getmore@warwickmerry.com

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Get More and Exhibiting and Sponsorship Institute, 38 Winmalee Drive, Glen Waverley Vic Australia , 3150

Monday, 16 March 2015

Freedom (At Last)

Freedom (At Last)

Saturday night I had the great joy of hosting a Trade Show and Gala Dinner for one of my fabulous clients.

Like most Gala Dinners, there were awards, formalities and speeches. Once that had happened, it was time to relax and celebrate. This event had a great band that was really suited to the audience. They were called The Chosen Few. Dinner done, formalities over and so the band started.

The dance floor was empty!

Now I know that people are like sheep. No one wants to be the first person on the dance floor, they are waiting for others to go first. As part of what I do for clients, I will typically find someone during the course of the dinner who is happy to dance and then set the example by hitting the dance floor first. On Saturday the lovely Sam from The Cartridge Family joined me on the dance floor.

I know why people don't want to get on the dance floor. They are scared of what others will think, whether it is their outfit, how they dance or some other thing people are scared of being judged. 

Eleanor Roosevelt is quoted as saying, "What other people think of me is none of my business."

The freedom of letting go of what other people think and just enjoying the moment meant that Sam and I had a great night on the dance floor. There were others sitting around the edge just bursting to get on the dance floor (they were dancing in their chairs almost) but when we invited them to join us, even when there were more people on the dance floor, they declined.

Dear-Reader, where are you denying yourself freedom by being constrained by what other people think? What will you do today to give yourself the gift that freedom is?


Warwick In Action

Warwick Merry - The Get More Guy, is your high energy, results focused, action oriented, no holds barred tour de force Master MC, keynote speaker and Exhibiting Specialist. He ensures your attendees Get More from your event. His MC work is like insurance for your event. It guarantees things will run smoothly and on time. As a speaker, he is like a dose of sparkling mineral water – a bubbling, burst of healthy, sustainable energy for your attendees.  If you need a burst of inspiration, cogitation and celebration at your next event you MUST book The Get More Guy, Warwick Merry.

© Get More Pty Ltd
+61 408 592 158 getmore@warwickmerry.com

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Get More and Exhibiting and Sponsorship Institute, 38 Winmalee Drive, Glen Waverley Vic Australia , 3150
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