It was my fault.I knew the rules but didn't meet them.
It still pissed me off!!!!!
I was flying to my band camp (Summer Song) and i was excited! I had a 7:30 flight and was flying Jetstar. For those who don't know Jetstar is one of Australia's low cost airlines - effectively a bus with wings. They have a policy that check in closes 30 minutes before the flight takes off and if you miss check in, you miss your flight.
I was clever I checked in from home using webcheck in. All I had to do is check my bag and I was good to go. So on Thursday morning I got up early, woke Wifey (who was my chauffeur for the day) and headed off to the airport.
Unfortunately traffic was a little tight but no worries because my baggage was in a carry on bag so if I was late i would just carry it on. I got there at 7am. Joined the queue to check bags at 7.02am and spoke to the check in person at 7.04am. He informed me that baggage was closed. "No worries", I said. "I'll just carry it on". He said it was a little heavy and I had to see the service desk.
There I was waiting in line to see the service desk dude getting concerned how close it was to the flight. When the service desk dude finished with his customer I mentioned (because I was four people back in the queue) to him that I was concerned I would miss my flight. Then he said I had been taken off the flight and I would have to reschedule.
That's when I felt like a four year old in a lolly shop with no money. Adrenalin surged, I was going to start shouting and blame Jetstar. They would be sorry and I would never fly them again. I would tweet everyone and.......... it was all my fault.
I knew the rules and I didn't stick by them. I was late to check in. Jetstar are known for their strict adherence to this policy. I had joked with a friend the week before about how she missed her flight for last year's camp.
I didn't add a buffer. When planning anything I always like to add a buffer for when things are not perfect. Traffic was heavier than I thought and 5 minutes delay cost me.
I was too heavy. My baggage was 3 kg too heavy for carry on. I knew there were limits and I know Jetstar is strict. Next time I will pack differently.
I didn't blow up and blame them for all of my woes. I still have issues with their policies but I knew their policies and didn't follow them.
The best thing I did was take responsibility for my actions. My fault and no oneelses.
So here I am at the airport, one day later, $70 poorer and rescheduling my trip.
Where do you need to take responsibility?
It still pissed me off!!!!!
I was flying to my band camp (Summer Song) and i was excited! I had a 7:30 flight and was flying Jetstar. For those who don't know Jetstar is one of Australia's low cost airlines - effectively a bus with wings. They have a policy that check in closes 30 minutes before the flight takes off and if you miss check in, you miss your flight.
I was clever I checked in from home using webcheck in. All I had to do is check my bag and I was good to go. So on Thursday morning I got up early, woke Wifey (who was my chauffeur for the day) and headed off to the airport.
Unfortunately traffic was a little tight but no worries because my baggage was in a carry on bag so if I was late i would just carry it on. I got there at 7am. Joined the queue to check bags at 7.02am and spoke to the check in person at 7.04am. He informed me that baggage was closed. "No worries", I said. "I'll just carry it on". He said it was a little heavy and I had to see the service desk.
There I was waiting in line to see the service desk dude getting concerned how close it was to the flight. When the service desk dude finished with his customer I mentioned (because I was four people back in the queue) to him that I was concerned I would miss my flight. Then he said I had been taken off the flight and I would have to reschedule.
That's when I felt like a four year old in a lolly shop with no money. Adrenalin surged, I was going to start shouting and blame Jetstar. They would be sorry and I would never fly them again. I would tweet everyone and.......... it was all my fault.
I knew the rules and I didn't stick by them. I was late to check in. Jetstar are known for their strict adherence to this policy. I had joked with a friend the week before about how she missed her flight for last year's camp.
I didn't add a buffer. When planning anything I always like to add a buffer for when things are not perfect. Traffic was heavier than I thought and 5 minutes delay cost me.
I was too heavy. My baggage was 3 kg too heavy for carry on. I knew there were limits and I know Jetstar is strict. Next time I will pack differently.
I didn't blow up and blame them for all of my woes. I still have issues with their policies but I knew their policies and didn't follow them.
The best thing I did was take responsibility for my actions. My fault and no oneelses.
So here I am at the airport, one day later, $70 poorer and rescheduling my trip.
Where do you need to take responsibility?
Warwick Merry
The Get More Guy
www.warwickmerry.com
www.getmoreblog.com
www.getmoreshowsuccess.com
The Get More Guy
www.warwickmerry.com
www.getmoreblog.com
www.getmoreshowsuccess.com
Picture by Ben Templesmith
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